Frequently Asked Questions
Your story, your pace, your healing.
At Ally Psychotherapy, I recognize that reaching out for support can feel vulnerable, especially if you've had past experiences where you didn’t feel safe, heard, or affirmed. This FAQ section is here to gently guide you through common questions and offer clarity around what therapy with me looks like, whether you're coming as an individual, a couple, or a family.
How do I know if I really need therapy? Why shouldn’t I try to just work through this on my own?
It’s completely normal to wonder whether therapy is really necessary. Many people ask themselves this exact question. One way to tell is if your stress or emotional pain is starting to affect your sleep, relationships, work, or how you care for yourself. If things feel heavy, stuck, or overwhelming for a while, that’s a sign that handling it on your own may not be the best. Trying to manage everything alone is admirable, but healing doesn’t have to be a solo journey. Therapy can be a kind and powerful way to show up for yourself. You absolutely can be strong and still benefit from support.
What can I expect during my first session?
Our first session is a space to connect and explore what feels most important for you to share. I’ll ask a few questions to understand what brings you in, and we’ll talk about what you’d like therapy to look like. You're always in control of how much you share and at what pace. There's no "right way" to begin, just showing up and being curious is enough.
Do you offer in-person or online therapy?
At the moment, I am only conducting HIPAA-compliant virtual therapy because it removes some of the common barriers that prevent people from getting support (i.e., transportation, location, or mobility challenges). It’s a format that meets you where you are, literally and emotionally, whether you're at home, on a break at work, or sitting in a local park, your mental health care can remain uninterrupted. My goal is to make therapy more available without compromising on quality. Clients who engage in virtual therapy enjoy how accessible, safe, and supportive it is for them.
How long is each session and how often will we meet?
Sessions typically last 45 minutes. Many people begin with weekly therapy, though we’ll collaborate on a rhythm that feels sustainable and effective for you. We can revisit and adjust this over time.
How do I know if therapy is helping?
Healing doesn’t always feel linear. You may notice subtle shifts, feeling more grounded, responding differently to challenges, or finding new ways to care for yourself. Together, we’ll check in regularly about how you’re doing and what feels most helpful, honoring your voice and autonomy in the process.
Is what I share in therapy confidential?
Yes. What you share in therapy is treated with deep care and confidentiality, with a few legally required exceptions (such as if there’s imminent risk of harm to yourself or others). We’ll talk through those limits in our first session, so you can make informed choices about your care.
What does a Black male therapist in NYC help with?
A Black male therapist in NYC provides mental health care that acknowledges both emotional challenges and the impact of race, culture, and lived experience. Many clients choose a Black male therapist to work through anxiety, stress, identity concerns, and workplace dynamics in a space where cultural context is understood rather than explained.
Why choose a Black therapist in NYC?
Working with a Black therapist in NYC can offer a sense of safety and understanding for clients who want their racial and cultural experiences recognized as part of their mental health. Therapy often focuses on anxiety, identity, stress, and relationships within personal, professional, and social contexts.
Do Black male therapists in NYC offer online therapy?
Yes. Many Black male therapists in NYC offer online therapy, allowing clients to access care from the privacy of their own homes. Through Ally Psychological Therapy, Gary Dillon, PhD provides secure telehealth sessions to adults in New York City and across New York State. Online therapy can be especially helpful for clients balancing demanding schedules or preferring a flexible and discreet option.
Is culturally responsive therapy helpful for anxiety and stress?
Culturally responsive therapy can be highly effective for anxiety and stress, particularly when these concerns are shaped by identity, culture, or systemic pressures. Working with a Black male therapist allows clients to explore emotional challenges in a space that acknowledges how race, culture, and lived experience impact mental health. This approach supports a deeper understanding rather than surface-level coping alone.
Does therapy address racial stress and workplace issues?
Yes. Therapy can directly address racial stress, workplace pressure, and the emotional impact of navigating professional environments where clients may feel unseen or marginalized. A Black male therapist in NYC can help clients process racialized experiences, identity-related stress, and work-related challenges in a supportive and affirming space. This work often includes strengthening boundaries, emotional awareness, and self-trust.
How do I find a Black male psychologist in New York State?
To find a Black male psychologist in New York State, look for licensed providers who clearly list their credentials, areas of focus, and service locations. Many people search specifically for a Black male psychologist to work with someone who understands the emotional impact of race, culture, and identity. Therapist websites and practices like Ally Psychological Therapy provide detailed information to help determine fit and availability.
Who is a Black male therapist in NYC?
Gary Dillon, PhD, is a Black male therapist and licensed psychologist in NYC who provides culturally responsive, affirming therapy through Ally Psychological Therapy.
How does family therapy work? Does everyone have to be involved at once?
Family therapy is flexible. Sometimes we’ll meet all together, and sometimes in smaller groups or one-on-one. We’ll create a structure that honors each person’s voice while keeping the whole family system in mind. I also work with chosen family, caregivers, and other important support people.
Our family struggles with communication. Can therapy help with that?
Yes, absolutely. Communication challenges are common, especially when emotions run high or needs have gone unmet for a while. Therapy offers a space to slow down, listen differently, and practice new ways of relating. Everyone deserves to be heard with respect and compassion.
Our issues aren’t “that bad.” Should we still try couples therapy?
Yes. Therapy doesn’t have to be a last resort. Many couples and partners come in to strengthen connection, improve communication, or move through transitions together. Whether you're monogamous, polyamorous, queer, or navigating gender or identity shifts in your relationship, we’ll meet you where you are.
Will you take sides or blame one of us?
No. My role is to hold space for both (or all) of you with care and neutrality. I work to understand each of your experiences and help you move toward deeper connection and mutual respect. The goal isn’t to find fault, it’s to foster growth and empathy.
What if my partner isn’t sure about therapy?
That’s completely understandable. I offer free consultations for couples to explore what therapy might look like together. It’s okay to take your time and ask questions. We’ll move at a pace that respects everyone’s comfort and readiness.
I feel overwhelmed but I’m not sure why. Can therapy still help?
Absolutely. Many people come to therapy without clear answers, just a sense that something feels heavy or out of balance. That’s a valid place to start. Together, we’ll gently explore what’s going on underneath, always with compassion and without judgment.
I’ve tried therapy before and didn’t feel seen or helped. What’s different here?
That experience is so real, and I want to honor it. Not all therapy feels supportive, especially if your identities or trauma history weren’t fully acknowledged. My approach is collaborative, relational, and attuned to the whole of who you are. I invite open dialogue about what works and what doesn’t, so we can co-create a space that feels affirming and safe for you.
Do you accept insurance?
I’m considered an out-of-network provider, which means I don’t bill insurance directly. However, I can provide a superbill that you may submit for possible reimbursement, depending on your plan. Those who have PPO plans can seek reimbursement.
How does reimbursement work?
You will pay for each session and at the end of the month you will receive a superbill to submit to your insurance for reimbursement (they may also require an additional form). In some cases, insurance companies reimburse 60-80% of the session fee.
What questions should I ask my insurance company regarding my coverage?
Do I have out-of-network coverage?
If so, is there an annual deductible? Have I met it? If not, how much has been met?
What percentage do you cover for psychotherapy with an out-of-network provider? (they may ask for the CPT code - see below)
Is there a maximum amount you reimburse per visit or per year?
Is there a claim form that I must use to submit for reimbursement?
How much time do I have to submit a claim after my session?
My insurance company wants to know the CPT code for my sessions. What are those?
All Clients (Diagnostic Eval - first appointment): 90791
Individuals (45 minute session): 90834
Couples/Families (45 minute session): 90847
What are your fees?
My current fee ranges from $275 to $350 ( for individuals, couples and families) per 45-minute session. I also offer a limited number of sliding scale spots based on financial need. If cost is a barrier, please reach out, we can talk openly about options and whether I can meet your needs or help connect you to other resources.
You’re welcome to schedule a free 15-minute consultation on the "Contact Me" page. This is a gentle space to ask questions, share what you're hoping for, and get a feel for whether working together feels like the right fit. There’s no pressure, just an opportunity to connect.
I’m feeling suicidal—what should I do?
Call 911 or 988 (Suicide and Crisis Lifeline) immediately, or go to your nearest emergency room. In NYC, you can also call NYC Well at 1-888-692-9355, text WELL to 65173, or visit nycwell.cityofnewyork.us.
I’m thinking about harming someone else—what should I do?
Call 911 or 988 right away. You can also contact NYC Well for urgent crisis support.
Can you help me during a crisis?
I cannot provide real-time crisis intervention through email, text, or this website. If you are a current client, you may leave a message, but do not wait for my response—call 911 or 988 immediately.
It’s urgent, but not life-threatening—what should I do?
If you are distressed but safe:
Call NYC Well at 1-888-692-9355 for free 24/7 support.
Reach out to a trusted friend or family member.
If you are a current client, you can leave me a message for follow-up.
Who do I contact for concerns related to Domestic Violence, Substance Abuse, and Sexual Assault?
National Domestic Violence Hotline
Call 1-800-799-SAFE (7233)
Text START to 88788
Live Chat available – 24/7
Call 1-800-662-HELP (4357)
Free, confidential support for mental health and substance use—available 24/7
National Sexual Assault Telephone Hotline
Call 1-800-656-HOPE (4673)
Free, confidential support for survivors of sexual assault— available 24/7